Date Effective : 05/04/2023
Who we are
Thank you for choosing Creative Mortgage, LLC. We highly value your privacy and are dedicated to safeguarding the security of your personal information. This Privacy Policy outlines our commitment to transparency and explains how we collect, use, disclose, and protect your information when you interact with our website or utilize our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
To provide you with tailored mortgage services, we may collect certain personal information that you willingly provide. This may include your name, contact details, email address, phone number, and any other information you provide during the mortgage application process or when communicating with our representatives. We gather non-personal information about your interactions with our website and services. This includes technical data such as your IP address, browser type, device information, operating system, and other analytics to help us enhance our website’s performance and improve your experience.
Use of Information
Providing Services: We utilize the personal information we collect to deliver the services you request from us. This involves processing mortgage applications, providing accurate loan estimates, and facilitating effective communication between you and our experienced professionals.
Communication: We may use your personal information to communicate with you, respond to your inquiries, and keep you updated about the progress of your mortgage application or any other relevant information related to our services.
Marketing: With your explicit consent, we may use your personal information to send you customized promotional materials, newsletters, or details about exclusive offers that we believe may be of interest to you. You have the right to opt-out of receiving such marketing communications at any time by following the unsubscribe instructions provided in the communication.
Analytics and Enhancements: We analyze non-personal information to better understand user behavior, improve our website’s functionality, and enhance our services. This data helps us identify trends, optimize performance, and personalize your browsing experience on our website.
Information Sharing
Third-Party Service Providers: To ensure seamless service delivery, we may engage reputable third-party service providers, including mortgage lenders, credit bureaus, appraisers, and title companies. These providers may access your personal information only to perform their designated functions and are strictly prohibited from using it for any other purpose.
Legal Requirements: We may disclose your personal information if required by applicable law, court order, government regulation, or when we believe in good faith that such disclosure is necessary to protect our rights, safeguard our property and assets, or ensure the safety of our users or others.
Data Security
We employ industry-standard measures to protect the security and confidentiality of your personal information. While we strive to implement appropriate safeguards, it is important to recognize that no method of data transmission or storage over the internet is entirely foolproof. Therefore, while we endeavor to protect your personal information, we cannot guarantee its absolute security.
External Links
Our website may contain links to third-party websites for your convenience or reference. However, we have no control over the privacy practices or content of these external websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us immediately, and we will take steps to promptly remove the information from our records.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically as required. Any modifications will be effective immediately upon posting the revised version on our website. We encourage
Cookies
We use cookies to improve your browsing experience on our website. Cookies are small text files that are stored on your device when you visit our website. They allow us to remember your preferences, recognize your device, and analyze your behavior on our website.
We use both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them.
We use cookies for the following purposes:
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To remember your login credentials
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To remember your language preferences
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To remember items in your shopping cart
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To analyze website traffic and usage
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To deliver personalized content and advertising
By using our website, you consent to the use of cookies as outlined in this privacy policy. If you prefer not to accept cookies, you can disable them in your browser settings. However, please note that disabling cookies may affect your browsing experience on our website.